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Articles on:Troubleshooting
Having troubles with your live stream? Browse here for quick help.

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  • Troubleshooting
  • ATS Integration
  • Test the CareerFairy Streaming App
    Organise a successful test with your co-hosts One of the essential preparation steps for your event is the technical check with all the co-hosts who will take part in your live stream. The goal is to ensure that all the co-hosts can connect smoothly, can broadcast their audio/video effectively and that, ultimately, all participants can see and hear each other well in the streaming room. Furthermore, you want to make sure that any sharing activity you want to perform such as screen sharing oFeatured
  • Technical Requirements to Use CareerFairy
    In this article, we will go over the fundamentals of technical requirements for event hosting. Compatible Browsers Your attendees will be able to join your events on all major browsers including Google Chrome, Safari, Microsoft Edge, Mozilla Firefox, and Opera.Some readers
  • Screen Sharing Permissions Issue
    In this article, we will look at some of the most common screen sharing problems. Screen share access depends on two main points: Your browser settings Your operating system settings Please make sure to grant access in each scenario to avoid any mistakes. Below, we've grouped a few of the typical access problems: Using Chrome Using Edge Using Safari Using Firefox Using Chrome If the screen shariFew readers
  • Camera and microphone permissions
    In this article, we will look at how to ensure your camera and microphone have the right permissions to host your live stream. Camera and microphone access depends on two main points: Your browser settings Your operating system settings Please make sure to grant access in each scenario to avoid any mistakes. Below, we've grouped a few of the typical access problems: Using Chrome Using Safari Using Firefox Using Newer VFew readers
  • No one can hear me - What to do?
    In this guide we help you troubleshoot your microphone issues. First of all make sure you have granted permissions to your browser to use your microphone. If you need help for this step check out this guide. If after allowing the microphone permissions, still no one can hear you, try closing any other background application that could be using your microphone, e.g., Microsoft TEAMS or Slack or Google Meet. MostFew readers
  • How to share a video with audio
    How to share a video with audio First of all, for an optimal live streaming experience we recommend to use Google Chrome. If you haven't installed it yet you can download it here. We offer 3 options to share content on our live stream platform: Share screen Share video Share PDF presentation ( !you cannot share a audio with video if you select this option!) Sharing options (https://storage.crisp.chat/users/helpdesk/website/cb805cFew readers

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